FAQs
How do I make a purchase?
Shopping at Nitasha Bilal Couture is simple and seamless. Browse our website to explore the collection. Once you find a product you like, select your size and click “Add to Cart.” You can review your selections by clicking on the “Shopping Cart” icon at the top of the page. Feel free to add or remove items before checking out. When you're ready to place your order, click “Proceed to Purchase.”
What payment methods are accepted, and is it safe to use my credit card online?
For orders within Pakistan, we accept bank transfers and debit/credit cards. For international orders, we also accept bank transfers and debit/credit cards. All transactions are securely processed using SSL encryption to protect your personal and payment information.
Which countries does Nitasha Bilal Couture ship to?
We offer worldwide shipping.
How long does delivery take, and what are the charges?
Local delivery for Ready to Wear items takes 3 to 5 working days. Made to Order Luxury Pret takes 4 to 6 weeks, Made to Order Formals take 8 to 12 weeks, and Couture items require 9 to 14 weeks. If your order does not arrive within the expected timeframe, please contact our customer service team.
Do you offer same-day delivery?
We do not offer same-day delivery, but expedited and express shipping options are available.
Can I change or cancel my order once it has been placed?
You may contact our customer care team within 24 hours of placing your order to modify the size, cancel an item, or update shipping and payment details. After 24 hours, we are unable to cancel orders or make changes. For assistance beyond this period, please reach out via phone or email.
Are you available on any other platforms?
Yes, Nitasha Bilal Couture is also available on Laam.pk.